Samantha is a Sales VP of a global technology company. They’ve been growing by leaps and bounds for several years as the industry continues to enjoy strong demand. Samantha leads a 100+ person team that’s been hitting their numbers year after year, and she’s managed to grow her business on average 38% annually for the past 4 years. She's ultimately responsible for delivering revenue, which means she needs to ensure the right people are on her team.
All in all – things are great, but Samantha is starting to notice issues with her team.
Under pressure to meet her sales goals and support the business, she’s had to cut corners and make quick hiring decisions. Unfortunately, she now finds herself with staff who are not only missing sales goals, but also causing personality issues within the team. Perhaps even worse, customers aren't as happy with the service and support they’ve received recently. She realizes that, instead of hiring the right person for the role, she’s hired someone to simply fill a job.
Fortunately, there’s a solution - and it comes in the form of assessments. These tools give insight into a person’s temperament and cognitive ability, helping companies make better hiring decisions, identifying & developing future leaders, increasing employee engagement and improving team effectiveness. Without having this insight, Samantha was at a disadvantage.
But not all assessment tools are created equal, and it's important to choose a tool that's going to deliver results. So if you’re like Samantha and under pressure to get things back on track, here are a few questions to ask when considering your assessment tool options:
Is the solution reliable & proven? Not all tools are created equal. If the tool isn’t scientifically valid and reliable, you might as well just pull a name from a hat and save yourself some money. Plus, many assessments are meant for personal development or other insights - but not specifically designed for recruiting.
Are the reports easy to use and understand? Reports need to be empowering – they have to have information that’s easy to interpret and act on – otherwise they’ll be ignored. Also consider how much time is required for training and re-training due to staff turnover. That can get costly. It’s helpful to know that McQuaig reports are designed to be easy to use & understand and require minimal training.
Is live support included? Some assessment companies cut costs by creating a self-help page or providing online support only. Ask if live telephone support is available and if it’s included in the price. While you’re at it, ask if training is available, how long it takes and how much it costs. You’d be surprised at the differences. Focus on the overall value – what are you getting for what you're paying.
If you’re like Samantha, an assessment solution can be your best friend. Take the time to look into different assessment solutions and make sure to choose one that will deliver results fast!