The McQuaig Blog

3 Behavioural Shifts Leaders Should Focus On In 2026

Written by Jo Emmerson | Jan 21, 2026 2:13:51 PM

Leadership advice is everywhere right now. The harder part is deciding what actually matters when you are leading real people, through real work, with real pressure.

In 2026, the leaders who stand out will not be the ones with the fanciest frameworks. They will be the ones who behave differently in the moments that shape trust, clarity, and performance. Here are three shifts worth focusing on this year, plus simple ways to start.

Shift #1:From being the answer to building the habit of thinking

When things move fast, it is tempting to jump in and solve problems. It feels helpful in the moment. But over time, it turns you into the bottleneck. Your team starts waiting for direction, and you end up carrying decisions that should not all sit with you.

The shift is subtle. You still guide. You still set priorities. But you stop being the automatic answer and start building your team’s judgment.

What this looks like day to day:

  • Someone brings you a problem and you ask what they think first

  • You ask for two options, then talk through tradeoffs

  • You support the decision and you stay available without taking over

And best of all it's easy to put into practice. Next time someone asks “What should I do?” try: “What do you think the best option is and what makes you lean that way?”

Shift #2: From treating feedback as an event to making it part of the workflow

Most teams still treat feedback like a big moment. It shows up in an annual review, or only when something goes wrong. That makes feedback feel heavy, and it can make people brace for impact before you even start. In 2026, strong leaders will make feedback normal. Not intense. Not rare. Just a regular part of how work improves.

Here are some practical ways to make feedback easier:

  • Keep it smaller and sooner. Share it close to the moment so it stays clear and workable.

  • Make it specific. Focus on behaviour and impact, not personality.

  • Use a simple flow: name the behaviour, name the impact, invite their view, agree on the next step.

  • Make praise useful too. Name what you want repeated, not just that you liked it.

  • Try a simple line: “I noticed the client update went out late. It created follow up questions for the team. What got in the way, and what would help next time?”

  • Tailor your delivery to the person. Some people want direct and quick, others want context and a moment to think. Tools like the McQuaig Word Survey can add insight into work style and communication preferences, which can support smoother coaching conversations.

When feedback becomes part of the rhythm of work, it stops feeling like a judgment and starts feeling like support. People know where they stand, and they can adjust before small issues snowball. It also builds trust because nothing is a surprise. Over time, this is one of the simplest ways to strengthen performance without adding more meetings.

Shift #3: From “culture” as values on a wall to culture as observable behaviour

A lot of leaders say culture matters but many teams still cannot describe what it looks like on a normal Tuesday. In the new year, that gap will cost you because people are tired and they are watching for signals. They will follow what gets reinforced, not what gets written down. This shift is about making culture visible so it becomes something you can shape on purpose.

Here are some practical ways to make culture real:

  • Pick two or three behaviours you want to see more of and define them in plain language.

  • Use simple examples so everyone knows what you mean. Ownership can mean bringing a recommendation not just a problem. Collaboration can mean clear handoffs and no silent assumptions. Accountability can mean naming risks early and following through on commitments.

  • Reinforce it in the moment. Call it out when you see it and ask for it when it is missing.

  • Reward it in small ways that matter, like trust, visibility, and better opportunities.

  • Tie it back to hiring and development. Role benchmarks help because they clarify the behaviours that lead to success in the job, so teams align on what they are selecting for and what they are coaching toward.

When culture is defined by observable behaviour, it stops being a poster and starts being a shared standard. People know what good looks like, and managers have language to coach to it. The result is fewer mixed messages, and a team that can move with more confidence.

A simple way to start this week

You do not need to tackle everything at once. Pick one small move from each shift.

  • Thinking: ask one coaching question before you give your answer

  • Feedback: give one piece of specific feedback within 24 hours of the action or event

  • Culture: name one behaviour you want to reinforce and notice it in action

Leadership shifts are not about changing your personality. They are about choosing behaviours that make work feel clearer, safer, and more productive.