Gen Z – you’ve probably been reading a lot about them this graduation season. Who is the newest generation to enter the workforce and what do they mean to the future of work? We may have a little bit of an over-discussion on all the generational differences currently co-existing in the workplace (the Silent Generation, Baby Boomers, Generation X, Millennials, and now Gen Z), but even with a little hand-wringing over “the Millennial mindset,” these topics are pretty important. Five generations are now trying to coexist within the landscape of work with recruiters turning their gaze to the youngest to fill entry level roles. But Gen Zs are not the same as the generations that have come before them and hiring, and retaining, them can be a challenge. So how can we capture the attention of these keen young workers?
So what does this new generation look like? Gen Z is typically made up of people with birth years around 1995 to 2015, meaning the oldest among them are in their mid-20s and headed for the workplace. Unlike Millennials who remember a childhood without the internet, Gen Zs have grown up entirely in a world of technology, connection, social media, and globalization. And keep in mind the current events this generation has already lived through. Gen Zs were either young kids or not even born when the September 11th attacks happened and they lived through the 2008 recession in their early teenage years. This is a group of young people who watched how traditional approaches to work impacted their parents (usually Generation X) and often those memories are not positive. In place of wanting the life their parents had, Gen Z picks up where Millennials left off, joining the cry for fair wages, a work-life balance, and purposeful work. And if they don’t get it, they look to other avenues such as the gig economy, side hustles, and entrepreneurship. There is some evidence to suggest due to the chaotic world they grew up in they may skew more conservative in their work view as they age but as new employees start flooding the workforce employers are beginning to realize that whatever else they may become, at the moment they are slippery hires to keep in place.
Read more: Wondering how Gen Z is different from Millennials? Here’s the answer
At #HRTX DC — a recruiting conference put on the site RecruitingDaily — Jo Weech facilitated four discussions on university recruiting, and had this advice to offer:
As with most hiring and sourcing, Weech noted several times, “relationships are everything.” Most candidates do ultimately want to know what’s in it for them — either in terms of salary, culture, potential for advancement, skill development, etc. You can leverage employees who went to those schools or served as interns. They can define the candidate experience and employee experience as they consider applying.”
Makes sense right? We all want to know what’s in it for us but while the previous generations may have played the interview game out to find those answers, Gen Z expects them to be presented. The candidate experience and how information is shared and communicated, therefore, is becoming a sticking point for new candidates and a red flag when that information is not easily accessible.
Moving beyond communication, a lot of attendees at the conference were also concerned about social media, and they had heard Millennials and Gen Z weren’t on Facebook (which is largely true, as Business Insider has even reported in Generation Z could kill Facebook).
But where do you reach them? Snapchat? Instagram? (Yes and yes.) But what if you don’t have dedicated social? Or what if marketing is a specific silo and wants to do their thing and not listen to HR/talent acquisition? We’re reaching the point where the ways we have always done business are clashing with the newest generation we’re trying to attract. These battles and concerns are shifting the way we approach recruitment and will likely go on to impact the way we think about work.
Pro-tip: Here are 5 skills for the future you should be hiring for right now
So what works? If you need to fill those entry level roles and new grads are how you want to do it, what can do you to stand in the crowd?
There are some quick tips to help you get that Gen Z talent you’re looking for:
Who knows what changes the next generation will bring with them. These digital natives have grown up in a world only Millennials have a similar frame of reference for and those experiences are shaping their generation and, by extension, the world around them. Hiring them can be a challenge and retaining them even more so but the innovation, creativity, and compassion this generation brings with them are well worth the effort in the end.