The McQuaig Blog

Hiring with AI: Passing Trend or Here to Stay?

Written by Kris Leblanc | Nov 20, 2024 2:00:00 PM

AI is more than the latest buzzword in the realm of hiring; it’s changing the game completely. As companies hunt for ways to work smarter and faster, AI tools are proving their worth by streamlining hiring, sharpening candidate insights, and improving outcomes. But the question remains: is hiring with AI a temporary fix, or are we looking at the future of recruiting? 

Why AI’s a game-changer for hiring 

Let’s be clear—AI isn’t here to take over your hiring team. It’s here to enhance it. Picture this: AI-driven tools can sift through mountains of resumes, pinpoint candidates who match your needs, and in some cases even conduct automated first-round interviews. Streamlining these early, time-consuming tasks frees up recruiters to do what they do best—focus on building relationships and assessing for fit beyond the resume. This process has become so appealing that a survey from Workable shows nearly 70% of hiring managers expect AI in recruitment to keep growing largely because it just makes sense​. As it frees up more time and resources, adoption grows. 

But it’s not just about efficiency. AI can help spot patterns that humans miss. By analyzing past hiring successes, AI tools can find candidates who not only have the right skills for a role but also show the potential to thrive in your culture. Plus, AI can help level the playing field for candidates. When hiring managers rely on data, rather than gut instinct, they are better able to compare candidates more fairly. And that’s a win for both diversity and better hiring decisions​. 

Read more: Are the robots coming for your job? Check out what you should know about AI.

Keep AI in check: The power of a hybrid approach 

Yes, AI is powerful, but it's not going to be replace the human element of hiring. Rather, the best hiring decisions happen when AI and human insight work together. AI can quickly identify top candidates based on skills, but a human recruiter is essential for spotting those unique qualities that don’t fit into a data model—like adaptability, empathy or their other soft skills.

That's why we need to be careful about how and when we choose to use AI. Instead of using it as a decision-maker, use it as a tool to gather more information to base your final choices on. With a hybrid approach, you get the speed of AI without losing the human touch that keeps candidates engaged​ and interested in sticking around throughout the hiring process. After all, there will always be tasks AI can't automate where the human input will make all the difference.

Tackling the big concerns: Bias, privacy, and transparency 

Let’s address the elephant in the room: AI can come with risks, especially around bias. AI tools can unintentionally replicate historical biases embedded in the data they learn from. This human element of the AI training can be difficult to spot. To address this, companies are implementing regular audits and using “fairness-aware” algorithms to ensure equitable outcomes. Another way to guard against such bias is to ensure diverse teams oversee these systems and training so that the AI learns from multiple sources of information. And providing training for HR staff or recruiters using AI tools can help mitigate bias further by enhancing the human oversight that should be used when reviewing AI-generated recommendations.

Privacy is another critical area that often comes up when discussing AI. Candidates trust organizations with sensitive personal data, and protecting this information is essential. If a company is going to use an AI tool, they need to ensure all data collected from it will remain safe and secure. This could involve implementing new security measures and creating clear data governance policies, including guidelines on how long data will be stored, who has access to it, and for what purpose it will be used.

Additionally, companies should be transparent with candidates, providing clear explanations of how their data is being used and why it is necessary. Offering candidates the option to consent to data collection or to opt out of certain processes can also enhance trust. By prioritizing data protection and clear communication, organizations can build confidence in their AI-driven hiring practices, ensuring candidates feel their personal information is handled responsibly and securely.

Read more: Do you know how much a hiring mistake can cost your business? 

So, is AI in hiring here to stay? 

Much like a genie let out of it's bottle, the rise of AI is going to be hard, if not impossible, to stop. As people grow more used to the technology, and it's time saving benefits, it will become one more tool in the HR toolkit. The trick will be for companies that embrace AI thoughtfully—balancing automation with human judgment. If they strike the right balance, the addition of AI can help them speed up the hiring process and improve their quality of hire. As long as AI is used ethically and with transparency, odds look good it's here to stay.