The McQuaig Blog

How to Motivate Disengaged Employees

Written by Eve Davies-Greenwald | Jun 18, 2025 1:00:00 PM
Let’s face it—every workplace has its slumps. Maybe it’s the post-holiday blues, a tough quarter, or just the natural ebb and flow of motivation. But when disengagement sticks around too long, it can quietly chip away at performance, morale, and even culture.

The good news? Disengagement isn’t a life sentence. With the right strategies, it’s absolutely possible to re-engage employees and reignite that sense of purpose that makes people excited to show up and do great work.

Here’s how to spot disengagement—and what to do about it.

First, what does disengagement really look like?

Not every disengaged employee is openly unhappy. Sometimes it’s subtle: missed deadlines, less eye contact in meetings, or a once-vocal team member suddenly going quiet. Maybe they’re still doing the job—but the spark’s gone.

Other signs might include:

  • A drop in productivity or enthusiasm

  • Avoidance of extra responsibilities

  • Withdrawing from team interactions

  • Lack of curiosity or creative input

Disengagement often stems from feeling undervalued, underchallenged, or unclear about expectations. And once it sets in, it can spread—so the sooner you act, the better.

Step 1: Reconnect on a human level

Before jumping into KPIs or goals, take a step back and talk. Really talk.

A simple one-on-one conversation that starts with, “How are you feeling about work lately?” can go a long way. Create space for honesty with no judgment or pressure. Sometimes just being heard is the first step toward feeling seen again.

Pro tip: Avoid trying to “fix” things too quickly in this chat. Listen first, ask follow-up questions, and express appreciation for their openness. Then, move forward together.

Step 2: Clarify purpose and impact

Disengagement often grows in the gap between daily tasks and meaningful outcomes. If someone feels like they’re working in a vacuum, it’s easy to check out.

Help them reconnect to the bigger picture:

  • How does their role contribute to the team’s success?

  • What customer feedback or results have come in that tie back to their work?

  • Are there ways to involve them more directly in decision-making or strategic projects?

Reframing someone’s job as a vital piece of something bigger can bring fresh energy—even to familiar responsibilities.

Read More: Strengthen your team by better understanding team dynamics

Step 3: Personalize development opportunities

One-size-fits-all learning plans rarely work, especially for someone who’s lost motivation. Instead, look at the unique strengths, goals, and personality traits of each employee.

Not sure where to start? This is where behavioral assessments (like McQuaig’s Word Survey or Self-Development Survey) can help. These tools give you insight into how someone prefers to work, learn, and grow—so you can offer development that actually clicks.

Maybe they thrive in hands-on settings, need a mentor, or just want more autonomy. The key is giving them a path forward that feels relevant and personal.

Step 4: Look at the team dynamic

Sometimes disengagement isn’t about the individual—it’s about how they fit into the team. Do they feel included, respected, and understood? Or is something off in the group chemistry?

Tools like McQuaig TeamSync can give leaders visibility into how different personalities are interacting, where there might be friction, and how to coach the team toward better collaboration. Often, a disengaged employee is really just someone whose work style or communication preferences aren’t being met—and that’s something that can be addressed.

Even a quick team reset—like revisiting shared goals or strengths—can help reignite connection.

Step 5: Celebrate progress, not just performance

Recognition doesn’t have to mean confetti and gift cards. Often, it’s the little acknowledgments that matter most—“I saw how you handled that client call, and it made a real difference,” or “Thanks for jumping in during the crunch.”

When employees feel like their effort is noticed (even if the results aren’t perfect yet), motivation naturally improves.

Tip: Celebrate effort, growth, and collaboration—not just end results. This helps people feel psychologically safe enough to re-engage fully, even if they’ve been checked out for a while.

Read More: Turn new hires into top performers from Day One

Step 6: Keep the conversation going

Reinspiring employees isn’t a one-and-done process. Build check-ins into your leadership rhythm so disengagement doesn’t have a chance to sneak back in.

Try:

  • Monthly touchpoints focused on well-being and growth

  • Peer feedback loops or team reflections

  • Ongoing visibility into how their work connects to company success

Consistency builds trust—and trust keeps people engaged.

Final thoughts: Everyone wants to care again

No one shows up to work hoping to feel disconnected or uninspired. Disengagement is often a reaction to mismatches—between the person and their role, their team, or their environment.

The good news? Those things are changeable. When leaders show empathy, offer tailored support, and create room for people to grow, the spark can come back stronger than ever.

And that’s when the magic happens—because re-engaged employees don’t just bounce back. They lead, innovate, and elevate everyone around them.